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“I want you to know how wonderful I think you and C & N Footlockers are. We received our footlocker exactly when you said we would. I am amazed at how quickly it was done. There are two things that I am truly impressed with, the first is the craftsmanship of the footlocker, it is well built, very sturdy and very handsome (hope this doesn't sound corny), and the second is that is was made, with pride, in the USA.
Our only son is going off to Ithaca College in less than 2 weeks and I have
already contacted several of his close friend's parents to let them know about
C & N Footlockers. Again, thank you C & N Footlockers."
I just wanted to share my two cents on your product. My Undergrad footlocker arrived to day via UPS and I could not have been more excited. When I opened up the box, the footlocker was even better than I imagined. When I showed my family how sturdy it was by standing on it, my sister said she would "die laughing if it broke right then and there, with me falling through it." Thankfully, I was quite safe due to it's rugged design. My mother even liked it, running her hands on the inside liner and asking how it was made.
I am going to be heading up to Idaho in January to survive the icy winter and college life.
I would just like to thank you guys for making such a sturdy and dependable product, which I plan
on using for the rest of it's life and hopefully mine. I will highly recommend your business to
all my college buddy's and their families.
I will recommend this site to all my sons' camping buddies . . .
and college-bound friends! It's about time customer service returns to the scene!
"… I wanted to let someone at C&N know what a terrific experience we've had with one of your trunks, and one of the people who work at C&N.
My daughter went to camp this past Saturday morning - very early. Last Monday, after seeing everything that she needed to bring with her, and knowing how quickly she had to get settled, we decided she needed a locking trunk. I did hours of research on-line and driving around to local luggage and department stores, and finally settled on two possibilities. The problem was that it was now Tuesday afternoon, and I needed the trunk on Friday.
I called two companies for prices, and was lucky enough to speak with Mark. I can't tell you how wonderful he was to deal with - especially in comparison to the treatment I received from your competitor. First, Mark gave me some wonderful advice on which trunk to purchase - he knows your products. Second, he was able to quote me everything that I needed immediately - even the expedited shipping fees to Scottsdale, Arizona on one of your largest trunks. Third, he didn't make me feel an idiot for waiting until the last minute. He is so nice. I'd rather give my business to someone that I actually like.
When the wheels arrived on Thursday - the day before the trunk, I was worried and called Mark. Not only did he follow up with me that day, he also followed the package all the way to my door, and called UPS to confirm that it was with the driver - and then called me to let me know. The trunk arrived before noon - exactly when we needed it. And I knew it was coming because Mark kept me posted.
The trunk itself is fabulous. While waiting for the trunk, I piled everything that my daughter planned to take into a gigantic heap. My husband took one look at the pile and bet me that the trunk wouldn't hold it all. It did - and more! The wheels were a dream - easy to install and operate. Even the color was perfect. We are thrilled with the purchase. My daughter likes it so much that it will go into her bedroom when camp is finished, providing lots of much-needed storage.
I buy things on-line and over the phone all the time. My experience with your company was among the best in customer service I have ever had. Please thank Mark for me - his advice was right on, and the trunk exceeded my expectations.
I have and will recommend C&N to anyone who will listen. Thanks again for reminding me that
customer service really does exist out there.
"I searched for the best deal for a footlocker, which is required for
entering freshmen who will be in the Corps of Cadets at Texas A&M University.
I wanted it be rugged enough to last a minimum of 4 years while in college.
I chose the #1105 and it came today. With proper care it will last me a life
time! As a member of the Corps of Cadets at at Texas A&M University it is
the perfect size. Best service and value to be found!!!! Thank you!"
Company K-2 Corps of Cadets
Texas A&M University
""Completely satisfied"does not begin to describe how I feel
about your product. The quality is so far beyond anything else I’ve ever
seen, and is absolutely phenomenal for the price. My daughter (a high school
senior, getting very anxious to leave for college) was absolutely delighted,
and really tickled when she realized that she could decoupage all kinds of stuff
on to the exterior and remove it at some future date without destroying the
trunk itself, as would be the case with the paper-veneered versions that the
stores carry. Thanks for offering such a terrific product at a great price.
I’ve been looking for a quality footlocker like this for over a month now,
and no one in Seattle carries anything close to yours."
Nola, Seattle, WA.
"Thank you so much!!! I've never had an order handled this nicely by any company. I'll
certainly be recommending you to friends."
I received the trunk yesterday and wanted to say I’m very impressed by the
quality. You should have seen the piece of ….. I almost bought at a luggage
shop in Chinatown, NY for the same price. It was made of crap and had no tray.
I appreciate your hard work. THANKS!!"
Will Opio, New York, NY.
"Just wanted you to know that we received the trunk yesterday. Thank you so much!
You have made one little girl very happy!!!"
We just took the kids to camp yesterday with their new trunks! They are very HAPPY CAMPERS!!!
The trunks are really nice, we are very pleased with the quality and they look really cool too!!
I just wanted to thank you for a great Trunk. As always when we order something through the
internet we are always a little scepticle, but I was totally pleased with you product.
Our son is attending college and his new truck is working out great. Even from the very first
moment at the school we put the trunk and wheels to use, while other families had to carry all of
there belongings up to the room we just rolled right by them. The quality was great and the shipping
and billing process was very pleasant. Thank You again for a great product and great service, I will
definitely recommend your product to all of my friends.
Last week I ordered a footlocker from your company. I had been looking for a quality footlocker for quite some time and was losing faith that would be able to find one. When I ordered my footlocker from you, frankly, I thought I was taking a chance and may not be happy with it.
Yesterday I received your footlocker and I am so pleased with the overall quality, the look, the color, the hardware and everything! It is by far the best quality footlocker I have been able to find for my needs.
Also, your telephone customer service person was very nice and friendly.
What Service! It also arrived on time and in perfect condition. Thank you so
much!! I will recommend you to my friends and if I’m ever in the market
for a footlocker again, I will order it from you."
M. Roberts, Etiwanda, CA.
I was pleased to find this footlocker in the whimsical lilac color. I like the
fact that this brand of footlocker has a lined interior and upper tray. The
colored exterior material seems more abrasion resistant than the trunks I used
in college which lacked the lining and the tray. I was able to fit 3 banker
boxes' worth of memorabilia into this one trunk, saving lots of space while
babyproofing my keepsake items from a curious toddler."
Mountain View, CA
"My daughter is very happy with her footlocker. I was apprehensive
about placing an order on-line. Thank you for quickly returning my phone call
about shipping information. The footlocker was at the college when she arrived."
Kathryn Renner, Salem, VA.
Exactly what I was looking for, a large storage locker for items at the hunting camp.
The locker is roomy and sturdy. I'm expecting it to last for many years. A storage
locker of this type and quality is very hard to find. Thanks"
"Just to let you know that I received the trunk I ordered and I am
thrilled with the quality, fit and finish of this trunk. I looked long and hard,
and even ordered and returned trunks, before I found your website. I’m
sure my daughter will love her new trunk and she’ll be the envy of her
new college friends. Thank you."
Thomas and Gail Herron, Idaho Falls, ID
"This is a great storage device. I bought the medium footlocker without
wheels to hold all my desktop items when I needed to clear off my desk. It easily
fits all my computer peripherals (laptop, mouse, printer, office supplies, etc.).
I highly recommend this product...it's very sturdy and versatile. I am thinking
about putting a cushion on top to convert it into extra seating for guests."
"….I ordered a footlocker for my Grand daughter for her first
out-of-town summer camp(Rockbrooke). Every aspect of the transaction, from placing
the order to delivery--and close inspection--was among the BEST experiences
of my eighty years. The product was precisely as represented and of such outstanding
quality that we are confidently anticipating many years of service from it.
Incidentally, I am well-known to be extraordinarily difficult to please, but you
have accomplished the nearly impossible."
Philip A. Poole, Tallahassee, FL.
"...just wanted to commend Angela on her professionalism and great attitude. Customer
service is so key and she was excellent. She was so nice to talk to and do business with -
I just wish everyone I had to deal with was so good!"
"We needed a camp trunk for the summer. My child loved the different
color choices. The durability is very good. A lot of bang for the buck on this
basic camp trunk. No regrets at all."
I just bought an undergraduate footlocker w/ accessories for my freshman undergraduate.
We were very surprised at the magnificent bargain! Strong, attractive, and very well constructed
with the trays and lid attachments. I can send him to college with security now, knowing that he
can organize and keep track of his gear. I work for a summer camp for ADD kids and will refer every
question re: footlockers to you guys. No need to consider anything less!
SOAR Director of Admissions
" …after much searching on the web, I found your website. I think
you have the best trunk for the value on the market. I received a brochure from
my daughter’s camp in the Spring from another manufacturer. I felt their
trunks were expensive, for what you get, and they do not have wheels available...
"I must say that I am very impressed with your warranty and customer service. I experienced
some damage to my footlocker after shipping it to Kuwait for overseas duty. My issue was resolved
promptly and beyond my expectations. These are truly well made footlockers and have withstood a lot of moves.
I highly recommend them!"